QUALITY The Council needs your help to develop a deregulation strategy to promote our skills and services as the "Utility of Choice" in our communities. In a deregulated environment it is clear that we must sell ourselves and our quality work and commitment to serve, if we are going to survive and continue to provide quality and safe service to the public.

VALUE The Council has compiled some ideas on the reverse side and wants your input to help us put forth the best possible strategy to promote value of our work and our jobs and insure our future with public support. Public support is crucial to the success of any strategy and we will garner that support for potential stockholder support through resolution at the next stockholders meeting. We have addressed these concerns through testimony at Public Service Commission meetings and with members of the legislature.

LEGISLATIVE You should contact your legislators and ask them what their position is on deregulation and express your concerns effectively as constituents in their district as voters, and whose support they need to remain in office. Let us know their reactions so that we can work with them, knowing that you as voters in their district are concerned. They will listen more intently if we have your support in your district. Put your ideas and their concerns on the "Ideas" form on the reverse side of this paper and focus on any means to get public support.

SAFETY Provides safe and reliable service. A Utility of Choice will properly maintain system reliability with safety of its workers and the public in mind. It will maintain its infrastructure with workers who perform skilled quality work, giving rate payers fair value for work performed without costly re-work. If work of the utility is not performed with skilled quality workers, it will result in costly re-work, jeopardize public and worker safety, and increase costs to the rate payer. A Utility of Choice will provide all customer classes with choice of lowest rates available, while insuring and maintaining safe and reliable service.

ACCESS A Utility of Choice will make retail wheeling available to all classes of customers and promote legislation which will not allow other states and suppliers to subsidize their rates and strand utility investments and reserve capacity.

INDEPENDENCE If independent power providers are allowed to subsidize their rates to capture our markets and strand utility investments, utilities will have to demolish those assets to avoid tax liabilities. Once tax liabilities and reserve capacity generation is eliminated and/or demolished to cut costs, the utility will become dependent upon those outside sources and those suppliers will increase their rates to a captive market resulting in higher rates.

RELIABILITY A Utility of Choice will be a community employer and provide community support with good paying community jobs and job opportunities for the community. A community employer will not subcontract its work and bring substandard workers and pay substandard wages in the Community. If a Utility does not provide good paying jobs in the community it serves, those employed at substandard wages will not be able to purchase the goods and services of the community and will, consequently, become a burden upon the community, instead of an asset to it.